AFTER I SIGN UP, IF NECESSARY, CAN I PAUSE OR CANCEL MY SUBSCRIPTION?
We would be sad to see you go, but, yes, if necessary you can pause or cancel your own subscription anytime by accessing your subscriptions page. From there you can view the details of your subscription, and you can choose to pause or cancel it.
A note on cancelling VS. pausing: Pausing your account is intended to be temporary, and allows you to restart your membership at any time with the same terms as you previously had. If you got your membership using a promo code or when different payment options were in effect which may have been more favorable to you, we recommend you pause rather than cancel. You will need to resume your membership manually when you are ready. Cancelling is permanent and stops automatic billing indefinitely, and if you choose to cancel, you will lose the grandfathered status of your account.
Pausing may be the most appropriate option if you are having a tough month financially but expect things to improve later and don’t want to lose your membership permanently. Cancelling is more appropriate if you don’t care to support us anymore or can’t afford to, and have no plans of restarting.
CAN I UPGRADE OR CHANGE MY MEMBERSHIP TYPE / PLAN ONCE I’VE SIGNED UP?
Yes, you can upgrade or change your membership by clicking a Change Plan link in the upper right. From that page, you’ll be able to click a link on the right to change your plan. A pop-up will be presented with the various options you have to choose from.
WILL YOU NOTIFY ME BY EMAIL WHEN A NEW RELEASE IS PUBLISHED TO THE PATRONS AREA?
Not automatically, but we’ve created an easy way for you to opt-in to such notices if you’d like to get them! You can sign up for our patrons-only mailing list by clicking a Mailing List Sign-Up link in the upper right. From that page, you can complete a short form, inputting an email address of your choice (it doesn’t need to be the same one linked to your account necessarily), and you’ll receive a confirmation email asking you to confirm that you want to be on the list. Once you agree to this, you’ll begin receiving messages when we have new items posted, as well as Production Updates.
HOW DO I KNOW WHAT THE TEAM IS UP TO?
We post all patrons-only production updates whenever we have important news to share. You can access the Production Updates section in our Patrons Area via a link in the upper navigation area. You can also sign up for our patrons-only mailing list in order to be notified any time we have a new update!
IF I HAVE A QUESTION, COMMENT, REQUEST OR CONCERN ONCE I AM SIGNED UP, WHAT IS THE BEST WAY TO CONTACT YOU?
Patrons enjoy access to a specialized contact form that will allow our supporters to get in touch with us – and get a response – more quickly than an ordinary listener! The contact page also shows our business correspondence address, a phone number you can call or text for emergency purposes, and the email address itself, if one prefers not to use the form for some reason. The contact form makes reaching us easy!
AS A PATRON, IF I WOULD LIKE TO SEE YOU PERFORM OR ADAPT A PARTICULAR STORY, AND WOULD LIKE TO FORMALLY REQUEST IT, CAN I MAKE THE REQUEST?
Absolutely! You’ll be able to use the patrons support contact form to connect with us and let us know, and get an expedient response!
I WOULD LIKE TO VOLUNTEER TO HELP THE TEAM IN ADDITION TO SUPPORTING YOU FINANCIALLY (OR IN PLACE OF BECOMING A PATRON). HOW CAN I OFFER MY SERVICES?
We are always looking for volunteer help. If you choose to become a patron, you’ll be able to use the patrons support contact form to connect with us and let us know what you’d like to help with, and we’ll do our best to make room for you in some way! Ifyou’re not a patron yet, you can still reach out using our public contact form.
CAN I JOIN YOUR VOICE ACTING TEAM?
Auditions are formally closed, but if you feel you have something truly unique to offer, if you feel your talents fill a niche and if you have prior experience doing voice over work – either as a professional or as a hobbyist – use the public contact form to contact us. Be prepared to provide links to your existing work, or to do so in an email exchange once we respond to you.
I’D LIKE TO SUPPORT YOU MORE THAN YOUR MONTHLY MEMBERSHIP OPTIONA ALLOW. HOW CAN I DONATE A LARGER AMOUNT OF MY CHOOSING?
You can donate funds in an amount of your choosing at any time directly to us via our PayPal account – just click here! The basic form allows you to designate an amount of your choosing. We appreciate your support!
HOW DO MY PATRONAGE AND DONATIONS HELP?
Chilling Tales for Dark Nights depends on the revenue it generates to fund its myriad projects. Without this funding, we cannot pay our producers, sound designers, composers, editors, authors and voice over talent for their efforts.
Through the efforts of individuals contributing small amounts each month, this project will ultimately become totally fan and crowd-funded, which will lead to numerous benefits, such as increased output of material and continued improvement of the quality of the productions you know and love.
Among other things, your continued support helps us to cover the following costs, including (but not limited to):
WHAT IS IN THE PATRONS AREA?
You get access to:
WHAT WILL CHANGE IF YOUR FINANCIAL GOALS ARE MET, AND HOW WILL THOSE CHANGES BENEFIT ME PERSONALLY?